If you'd like a different frame, we're happy to exchange — provided the frames are unworn and within 14 days. Any difference in price will be handled accordingly. We also offer full refunds on all MONC sunglasses and spectacle frames within the same window.
We ship worldwide. All duties and charges are calculated at checkout to avoid delays or unexpected costs on delivery. Shipping costs may vary.
Please note that MONC is not liable for any unforeseen charges that may arise when delivering to non-EU countries.
All orders require a signature on arrival. Delivery times may vary.
UK - Via DPD: 1–2 business days — £6.99
EU - Via DHL Express: 1–2 business days — shipping and duties calculated at checkout
International - Via DHL Express: 1–3 business days — shipping and duties calculated at checkout
We aim to despatch all non-prescription orders by the next working day.
Orders with prescription lenses take a little longer, depending on the prescription:
UK
Standard prescription spectacles — despatched in 2–3 business days, delivered in 4–7
High-index prescription spectacles — despatched in 3–5 business days, delivered in 6–10
Non-prescription spectacles — despatched in 1 business day, delivered in 2–3
Accessories — despatched in 1 business day, delivered in 2–3